FREQUENTLY ASKED QUESTIONS
Why do this instead of hiring a COO?
In-house COO: $121,000+/year
Full-Service Automation Subscription: $1,450/month (or less if quarterly)
Result: Up to 90% cost savings with the same (or better) results!
How much more cost-effective is this, really?
When factoring in payroll, benefits, severance, and the time it takes to hire, our service costs around 30% of what you’d pay for an in-house hire, and roughly 70% of what an agency charges. Additionally, you gain access to two top-tier operations specialists who have scaled multiple 6- to 7-figure businesses, with the bonus of a satisfaction guarantee and the option to pause or stop anytime.
How does payment work?
When you select one of the payment choices, you’ll be redirected to a secure Stripe Checkout page. Once payment is completed, a subscription is automatically set up that renews on the same date every month. You can choose to cancel or pause it whenever you wish.
How do I submit a request?
Following your 30-minute onboarding call, you'll be given access to a personalized ClickUp board where you can monitor and manage ongoing projects. To submit a request, just click the "+" button on your board and add the task directly to our queue.
What does 'unlimited' mean?
You can add as many requests as you like. Typically, clients have 10–15 tasks active at any one time, using their board as a working to-do list. Our team handles them one by one (based on your prioritization), with an average completion time for each system of about 1–4 days. As soon as one task is wrapped up, we start on the next, allowing us to deliver over 10 systems per month in many cases (while a single in-house employee might only finish one or two).
What do you mean by '100% satisfied'?
Our project management process includes an easy method to ask for changes or revisions once a task is delivered. If you’re not fully satisfied with the final product (e.g., in sales, hiring, onboarding systems, etc.), you can simply leave feedback, and we’ll keep refining it until you’re happy.
What's your refund policy?
If our service doesn’t meet your expectations, we’ll continue working without any additional charge until you’re completely satisfied.
How do we communicate?
Most of our communication happens asynchronously via Slack and ClickUp. This approach significantly reduces call time, allowing us to deliver more projects and maintain high-quality standards. However, we do provide an optional weekly operations consultation to discuss bottlenecks, prioritize tasks, and track progress.